- How many members are allowed to have access from my company?
Dscoop membership allows for all your employees to have access to all Dscoop benefits. They simply need to add their profile to your company account.
- How do I view my company roster?
On the homepage, in the right-hand box titled “About You,” click the button “View Company Roster.”
- How do I find out who the primary contact is for my company?
Once you are viewing your company roster (see question above), click on the Profile tab to see your primary contact.
- How can I change or become the primary contact for my company?
Please ask the primary contact listed and to edit your company profile and select a new primary contact from the drop down. You can also contact Dscoop Headquarters
and we can change it for you.
- How can I add other employees from my company to our Dscoop account?
A. On the homepage, in the right-hand box titled “About You,” click the button “View Company Roster.”
B. To add a new person, type their email address into the text box “Send Group Key to Email Address” and click Send.
C. The user will receive an email that allows them to create an account and log in to the site. If for some reason the user doesn’t see the email, have them check their spam folder.
- How do I remove users from my company?
The primary contact for your company can remove a member from the company roster by clicking the “Remove User” button on the Membership tab.
- When does my membership expire?
Your company membership expires one year after the date of your last membership payment. To see when your membership expires, access your profile
and view your expiration date.
- How do I renew my membership?
The primary contact for your company can renew your company’s membership by clicking on the company profile and then Actions on the right-hand side. Under Actions, click on “Renew Membership.” You can choose to pay by check or credit card.
- How do I get a receipt for my company’s membership dues?
A receipt will be mailed to the primary contact (or whomever made the payment) on the account. To request another receipt, email Dscoop Headquarters
for a duplicate receipt.
- How do I add my company logo to our company profile?
A. The primary contact for your company can update your logo by selecting “My Group” located on the right side of your screen under “My Options”.
B. Click “Update Picture” under the Actions tab located on the right side of the screen.
C. Click Update File and upload a file from your computer. The logo will then appear on the right-hand side in the box “About this Group.”
* Dscoop recommends a size that is a 100x100 square box for the best quality to appear on your page. You can have white space in there, but that is the ideal size.
Dscoop Print Directory
- How do I ensure I am receiving all of the latest Dscoop news and announcements?
Make sure your email address and mailing address are listed correctly in your profile
Review your opt-in options. You can choose which emails and mailings you’d like to receive.
- How do I subscribe to a forum?
A. Click the My Subscriptions link, from the My Options drop down in the upper right corner of any window.
B. Select the Category of Forum Topic in which you are interested, and a list of valid topics will display.
C. Click the topic to which you want to subscribe and then click the "Add" button to add it to your subscription list.
D. The subscription will now display in your subscription list below. At this point you can change your delivery option. See the legend at the bottom of the window for more information on what will be sent to you.
When viewing the forum, click the Subscribe button as it appears in the About this Topic Box.
Networking with and Finding Other Members
- What is the best way to find another Dscoop member on the site?
A. To search for an individual, type the member’s name in the search box in the upper right-hand corner of any page.
B. Mouse over the arrow, select “User Search” and click Go.
C. To search for a company, select “Group Search” and click Go.
- What does following another user mean?
Following means their activity will appear in your Activity Stream on your homepage, similar to Twitter followers. You will be able to see who they are following or connecting with and their activity on the site.
- What does connecting with a user mean?
To connect with someone is similar to following someone, but you have a mutual network with each other. Similar to Facebook friends or LinkedIn connections, members must approve requests for connections, so you decide who you connect with. Visibility settings on your MyPage can be changed to show information to connections rather than all members.
- How do I follow and/or connect with another user?
Follow the same instructions above for searching for other members. Once you are on their MyPage, you can choose “Add to My Network” and follow or connect with that person.