Op.PNGThis track focuses on the skills needed to manage projects and overall logistics within your company. Sessions will focus on developing efficiencies, day-to-day operations, as well as the overall management of product delivery using HP equipment.


*Thank you for attending DscoopX! Please note, you can download the session presentations that are noted in red below here.*

Friday, March 6th

10:15am - 11:15am

The Lifecycle and Process of a Call
Jill Powers, HP; Daniel Bridwell, HP

BUSINESS FOCUS: Commercial Print

Opening an Indigo Service Call….what’s that? Come learn about the lifecycle and process a service call takes. How, why, and when to open a call.  Get tips to ensure your success with support and more.

RoomMaryland 3



1:00pm - 4:00pm

Operations Team Building and Networking - Sponsored by Coatings and Adhesives, GPA, and Mindfire
Jill Powers, HP
BUSINESS FOCUS: Commercial Print, Packaging

Work side-by-side with your peers in a technical, hands-on team-building event while learning tricks of the trade. Swap problems and solutions with other technical attendees while working together in this interactive session.

Room: Maryland 5/6


3:00pm - 4:00pm

High-Speed Inkjet for Corrugated Packaging 
Robery Seay, HP Inkjet Web Press Solutions
BUSINESS FOCUS: Ink Jet Publishing/ Direct Mail, Packaging

HP Indigo and HP Scitex have made tremendous in-roads in penetrating the folding carton and corrugated POP display segments. HP has entered the new digital market for medium-run corrugated packaging space with its HP Inkjet Corrugated Packaging Solution, a
high-speed roll-to-roll solution that enables all the benefits of digital and inkjet for the high-value corrugated space. Learn about the competitive alternatives in the corrugated packaging market, the targeted applications, and the value proposition of inkjet technology.

Room: Maryland 4


Pushing Digital Packaging Beyond Square Boxes - available for download
Mathew Behning, American Greenwood
BUSINESS FOCUS: Commercial Print, Packaging

Short run packaging solutions are one of the fastest growing segments of the folding carton industry. This session will focus on the opportunities for creating unique packaging products using HP Indigo 3500, 5500, 7500 Series Digital Presses, including the inception of creative designs, selection of substrates, dealing with technical challenges and optimizing finishing solutions. You will gain insights into this emerging market and learn how to take your press to the next level of profit generation.

Room: Maryland 3


Make Ready? Really? Let It Go. It's an Indigo!
Bob Stewart, Reid Graphics; John Wynne, Labels Unlimited

This is a follow-up session to the Dscoop9 session “Improving Productivity and Utilization through Metrics.” Learn how you can increase your press utilization and improve your efficiencies by getting your make ready time down to 4 minutes.

Room: Potomac 3/4/5/6

What Level G7 Printer Are You? - available for download
David Hunter, Pilot Marketing Group

This session will explain the different levels of G7 Conformance available through IDEAlliance. G7 Gray, G7 Targeted and G7 Colorspace are three definitions that are now available when your G7 Qualification is due. We will discuss the differences and the advantages for increasing the level of conformance for your print process. We will also discuss the difference between aiming for a "GRACoL" print aim versus a Larger printing aim like "GRACoL Plus or CRPC7" which are still G7 based, but will allow your digital devices to print the most vibrant color possible, no reason to "dumb" a digital printer down to match conventional printing, take full advantage of all the gamut your digital devices have available. 

Room: Potomac 1/2


What’s Your Special Effect?
Moderated by Erwin Driever, Cober Business Solutions, with panel of Dscoop members
BUSINESS FOCUS: Commercial Print

This session will provide an opportunity to learn about the “special effects” that are available
to you on your HP Indigo Digital Press, including the latest in white ink, raised printing, digi-matte and more. Panelists will provide samples produced in their environment and
discuss how the effect was created.

Room: Maryland 5/6



4:30pm - 5:30pm

Garbage In, Garbage Out – What Are You Really “Feeding” Your Press?
Kathie Doxie, DME Holdings and Laura Field, HP
BUSINESS FOCUS: Commercial Print

Learn from others who know the magnitude substrate issues can cause in productivity and quality. A detailed discussion on best practices or paper handling, care of selection, alternative media choices, and the basics for optimum print performance for all HP Indigo commercial presses will be shared.

Room: Maryland 4



Saturday, March 7th

8:30am - 9:30am

Tips and Tricks for Improved Productivity - available for download
Randy Duhaime, Dion Label Printing

Bring your challenges to this interactive session to learn what tips and tricks can be used as a solution. Randy will review what the most successful Indigo users are doing to achieve best in class productivity and quality consistency. Learn the effectiveness of establishing Standard Operating Procedures (SOP’s), adhering to a strict maintenance program and tracking productivity levels.

Room: Potomac 3/4/5/6



9:00am - 10:00am

Web-to-Print Deep Dive
Moderated by Erwin Driever, Cober Solutions; Courtney Sumners, Benson Integrated Marketing Services; Terry Webber, DME Holdings
Creative and Design, Social Media/E-Commerce/Website, Photo, Commercial Print

What’s remained a constant is that our use of technologies is growing, and customer needs and desires have become more sophisticated. A panel of industry-leading Dscoop member companies will share real-world examples of successes, failures and challenges when it comes to Web-to-Print as an integral part of your business.

Room: Potomac 1/2



10:30am - 11:30am

Printbeat and the Future of Service - More Inspiration, Less Frustration
Dan Leibou, HP; Hanny Minawi, HP; Udi Vaks, HP; Gary Peeling, Precision Printing
BUSINESS FOCUS: Commercial Print, Packaging

How can HP customers leverage HP capabilities and the new Service Advantage Program to significantly increase their operational efficiency, improve quality and reduce costs?  Gary will guide you through Precision Printing’s journey to operational excellence.  This will be followed by a deep-dive into the new Service Advantage program with a focus on the new Printbeat platform and the future of HP Services.

Room: Maryland B

Tech’s Hold ‘Em - available for download
Laura Field, HP, and volunteers
BUSINESS FOCUS: Commercial Print

The audience will be able to participate in a version of the popular Texas Hold’em poker game to discuss the top technical challenges in the field today. At the end of the session, participants who have the best hands of poker will receive prizes.

Room: Maryland 5/6